Privacy Policy
Effective Date: 06/01/2025
Lorenz Total Wellness (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our mobile app and website.

Information We Collect:

• Personal information (name, email, phone) provided voluntarily

• Usage data (device type, app interactions)

How We Use Information:

• To provide and improve our services

• To communicate with you about your account or appointments

• To comply with legal obligations

Data Sharing:
We do not sell your data. We may share data with trusted service providers for app functionality, under strict confidentiality agreements.

Security:
We implement measures to protect your information but cannot guarantee absolute security.

Your Rights:
You can request access to or deletion of your data by contacting us.

Contact Us:
If you have any questions, email: info@lorenztotalwellness.com

SMS / Text Messaging

Lorenz Total Wellness Corp offers an SMS (text message) program for people who request a consultation. By providing your mobile number and opting in through our consultation form, you agree to receive text messages about your consultation — such as scheduling, confirmations, reminders, and follow-ups.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help, or contact us at 832-497-4300 or info@lorenztotalwellness.com. Consent to receive text messages is not a condition of any purchase or service.

Mobile information and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

You must be 18 years of age or older to use this SMS service.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website to operate the site, understand how visitors use it, and measure and improve our marketing. This may include first-party cookies and third-party analytics and advertising tools such as Google Analytics and the Meta (Facebook) pixel, which may collect information such as your IP address, device and browser type, pages viewed, and how you arrived at our site.

These technologies help us see which pages and ads are effective. You can control or disable cookies through your browser settings, and you can opt out of certain advertising cookies through tools provided by those third parties (for example, Google and Meta). Disabling cookies may affect how parts of the site function.

Third-party analytics and advertising providers are governed by their own privacy policies.